Imperial Golf Cap

$40.00

The Original Performance Cap

Size

Color

Quantity

Contact

MPW Digital
Chase Parham
mpwdigital@gmail.com

ScreenCo of New Albany

214 Carter Ave
New Albany, Mississippi 38652

662-534-8750
https://www.screenco.org/
screenco8750@gmail.com

MPW Digital

Powered by Printavo

Terms and Conditions

Terms and Conditions Please read our terms and conditions carefully. SALES INTAKE We will work with you via email/phone to obtain information for your order. Please contact us by email (screenco8750@gmail.com) or phone (662-534-8750). We will collect artwork information, shirt preference, quantity, due date, etc. QUOTING • Based on your specifications given, we will provide a quote via email through Printavo. • Please verify that the following are correct - garment type and color, quantity, pricing, customer due date, etc. • Please respond within 48 hours to avoid any delay in the ordering process. • Quotes are good for 30 days unless stated otherwise. ART • Customer provided artwork must be print ready in high resolution PNG or vector file. • We have a graphic designer in house that is happy to help with your artwork. Fees range from $10-25 per design. • We will send approval through Printavo. Please respond within 48 hours or it may delay production of your order. • You must approve print-ready art whether you provide it or we make it. TURNAROUND TIME Our typical turnaround time is 2 weeks from the time a quote is approved. This allows time for garments to be ordered and shipped to us, artwork to be completed and approved, and materials to be produced. This is subject to change depending on our work load. We strive to get to our jobs completed as quickly as possible. We do offer a 25% rush fee on orders that have a deadline less than two weeks. We do not offer rush orders that have to be shipped. Storefront and online orders have a turnaround time of 1-3 business days due to current stock and print times. Orders that are shipped are done through USPS and a tracking number will be provided via email once shipped. REORDERS Reorders require a minimum of 12 garments per design. If you do not meet the minimum, the items will either be printed direct to garment (and subject to a higher price) or you will be charged screen fees. Screen print reorders will have a $25 per screen charge. Due to the nature of screen-printing ink, we cannot guarantee exact ink color matches on reorders. We will make every effort to match the original color as best as possible. If you know a reorder will be likely, please let us know as soon as possible. INK CHANGES Orders that require an ink change will be charged $5 per change location. PICK UP AND SHIPPING We offer shipping through USPS or on-site pick up. Shipping fees are charged at market rate. MISPRINTS OR MISSING ITEMS You have 24 hours to check your order after receiving it. If there are any missing items or errors made on our part, please contact us within those 24 hours to receive a replacement for no charge. Screens are reclaimed within 24 hours of a print job. If you see that you have made an error in ordering, set up fees will apply. Refunds and Returns Custom orders are created for each individual customer. Unfortunately, these orders are not eligible for refunds or exchanges. If you believe we have made an error, please contact us by phone (662-534-8750) or email (screenco8750@gmail.com). All claims are handled on a case by case basis. Retail items purchased in-store or online are available for exchange within 14 days of purchase. No refunds. Products must be in the condition in which they were received. ITEMS BROUGHT IN Customers are welcome to bring in items they have purchased elsewhere to be printed. However, we can only guarantee garment condition and our printing process on garments that we order from our suppliers. We are not responsible for items brought in. That includes but not limited to holes, stains, discoloration, improperly sewn items, etc. If an error is made on our end in the printing process, it will be handled on a case by case basis. Items brought in must be organized by size and out of individual packaging. If they are not, there will be an unpacking fee of $0.50 per item. We ask that you provide a list of items included in your drop off broken down by size. If this is not included and we have to count them, the unpacking fee will apply. ACCEPTANCE CLAUSE Use of our services constitutes acceptance of the Terms and Conditions. PRIVACY POLICY Our company shall implement and maintain reasonable procedures for protecting personal information in accordance with local law. We take your privacy seriously and will only use your personal information to provide the products and services requested. We will not sell your data. We do use a third-party partner for taking orders- Printavo. LIMITATION OF LIABILITY We may not be held liable for misuse or harm arising from the use of our products or services. This includes but not limited to missed deadlines for events, shipping errors, misprints, spoilage, breach of contract, late orders, copyrighted material. We will not knowingly reproduce copyrighted material. We are not liable for any copyright claims, lawsuits, or issues arising from the illegal use of copyrighted material. PROPERTY RIGHTS Unless otherwise noted, we claim ownership for all artwork created for any project. Permission must be obtained to reprint or reuse any designs created in house. PAYMENT TERMS Payment is due at the time of service, agreed upon in your quote as the payment date. We accept cash, check, all major credit cards, PayPal, and Venmo. There is a $30 charge for returned checks. The subsequent payment must be made with cash or card. We will not accept another check. SOCIAL MEDIA We enjoy showing our followers what we are printing. It is a great way to show everyone what we do! We use platforms such as Facebook and Instagram. Please be sure to notify us when placing an order if you are not comfortable with us sharing your items on our social media pages. If you do not notify us, we will assume that we have your full permission to post photos or videos. TERMINATION CLAUSE You are free to stop using our services at any time. If you have approved a quote and items have been ordered, you are responsible for payment of those blank items. We reserve the right to terminate service, with notice, if you violate our terms, abuse our services, cause us legal liability, or otherwise harm our continued operations. REVISIONS AND CHANGES We may revise our Terms and Conditions from time to time to better meet legal requirements or address changes in our services.

Refund Policy

Custom orders are created for each individual customer. Unfortunately, these orders are not eligible for refunds or exchanges. If you believe we have made an error, please contact us by phone (662-534-8750) or email (screenco8750@gmail.com). All claims are handled on a case by case basis. Storefront retail items are available for exchange within 14 days of purchase. No refunds. Products must be in the condition in which they were received.

Delivery Policy

Orders must be picked up in store Monday-Thursday 8am - 4pm or Friday 8am-3pm. We do not deliver orders. The shipping provider information and tracking number is provided by the shipping carrier and will be provided when the product has been shipped. The rate charged for shipping is based on the weight of the product and your location.

Privacy and Security Statement

We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy

Secure Checkout Policy

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.